Thermomix® Care
Thermomix® Care
Thermomix® has partnered with Extend
The rundown
Product Replacement
If your Thermomix® TM6® stops working, Extend will replace it for free!
Malfunction Protection
When regular use of your Thermomix® TM6® over time results in mechanical or electrical failure.
Power Surge
When disaster or phenomena beyond your control leave your Thermomix® TM6® in bad shape.
Zero Deductible
No fees. No deductibles. No hidden costs when you replace your Thermomix® TM6®.
Peace of Mind
Use your Thermomix® TM6® freely and without worry. You are covered!
Customer Focused Support
Extend is always happy to help, and available 24/7.
Coverage Extension
*This plan begins as soon as the manufacturer's limited warranty expires, and lasts for another number of years you select (1 yr, 2yr, or 3yr).
Simplicity
Use your Thermomix® TM6® and know that we believe getting a replacement should be seamless and easy.
Any plan you select excludes coverage for damage caused by accidents.
Thermomix® + Extend
Extend bundles your product with an affordable, modern, easy-to-understand protection plan - so your Thermomix® TM6® is covered, even after the manufacturer's limited warranty expire.
Add an Extend protection plan to your purchase during checkout to protect your Thermomix® TM6® from mechanical and electrical failure, power surges and more.
Why should I add Extend protection?
Forget the frustrating logistics of outdated extended warranty providers. Extend has your back. Pay one flat rate at checkout and Extend will work directly with us to get your Thermomix® TM6® replaced quickly should something bad happen to it. No strings, no catches - everyone wins.
What does your Thermomix® Manufacturer's Limited Warranty cover?
- 2 years of repairs or replacements of your TM6® unit to ensure a long healthy life with your kitchen assistant.
- 6 months of replacements of your TM6® accessories making sure you always have the tools you need.
What does the Extend Plan offer?
- Peace of mind after your Thermomix® Manufacturer's Limited Warranty expires.
- Fast and easy replacement of your TM6® versus having to get it repaired.
- If you ever experience mechanical or electrical issues rest assured that you are covered.
- Plan now and skip hassle later. The cost of a Protection Plan is similar to the cost of an out of warranty repair.
So what happens when things go wrong?
Contact Extend at customers.extend.com/claims or by phone at (877) 248-7707. They'll process your claim in minutes and send you back to us with a promo code for product. Easy as pie.
You can also contact our Thermomix® Customer Service by calling +1 888-867-9375 or sending an email to service@thermomix.us
Monday-Friday 7:00am to 7pm CT.
Saturday 8:00am to 4:30pm CT.
FAQs
Protection plans are a great way for consumers to protect themselves from getting stuck with expensive repairs or replacement of their most valued items.
Product protection plans, also referred to as extended warranties, extended service contracts, provide consumers with coverage beyond any manufacturer's warranty.
Extend works with a network of top-rated insurance companies to underwrite the protection plans we offer.
You return your product, the merchant returns the money you paid for the protection plan. It's a no-brainer. Depending on how much time has passed since your purchase, you will receive a pro-rated refund.