• Cleaning: Mixing bowl, lid, and accessories are dishwasher safe.
  Wipe the base unit with a damp cloth.
• Avoid Abrasives: Avoid using abrasive cleaners or scouring pads that could damage the surfaces.
• Avoid Submerging: Do not submerge the base unit in water. It contains sensitive electronics.
• Remove Accessories: Remove and clean the mixing knife, spatula, and other accessories separately.
• Lid Care: Clean the lid's sealing ring regularly and ensure it's properly dry before reassembling.
• Display Screen: Gently wipe the touchscreen with a soft, damp cloth. Do not use excessive water.
• Ventilation: Keep the ventilation openings free from debris to prevent overheating.
• Storage: Store the accessories in a clean and dry place to prevent damage and maintain hygiene.
• Descaling: Follow the descaling instructions to maintain the appliance's optimal performance.
• Regular Check: Periodically inspect the power cord for any damage and replace if necessary.
• Service: If you encounter any issues, contact Thermomix customer service or authorized repair centers.

TM6 Manual

Will I be able to use loyalty points to purchase the Hello May bundle?

No. Loyalty points cannot be applied towards the purchase of the Hello May bundle.

Can I use a Thermomix® gift card?

Yes, a Thermomix® Gift Card can be used as a payment option
when purchasing any offer.

Will the Thermomix® Cutter+ and 2nd Mixing Bowl be shipped with the TM6®?

No, due to size of this package, the Cutter+ and 2nd Mixing Bowl will be shipped in a separate package.

What happens if an accessory goes out of stock during the promo period?

We will fulfill all Hello May Bundle orders while supplies last. If an item from the Hello May Bundle becomes unavailable, we will do our best to replace it with another item of similar value. If the Hello May Bundle is no longer available, we will provide a public notification.

Can I split the shipment of my Hello May bundle?

No, bundles and all associated boxes are shipped to one single address.

Can the accessories of the Hello May Bundle be purchased separately without a TM6®?

No, this offer is only available with the purchase of a new TM6®.

Can I purchase additional accessories from the Hello May Bundle separately?

Yes, most accessories are available for purchase on our eShop at their standard retail price, but the Hello May Bundle offers the best value.

Does this offer qualify for free shipping if purchased
without a Consultant?

No, this offer does not qualify for free shipping if
purchased without a Consultant.

Do we accept trade-ins towards the Hello May bundle?

No, trade-ins are not accepted on bundle promotions.

If I return the Hello May bundle, what happens if some items are missing?

If you decide to return the Hello May bundle, all items included in the bundle must be returned in order to receive a full refund. If any items from the bundle are not returned, the full retail value of the missing item(s) will be deducted from your refund.

What is the Thermomix TM6?
The Thermomix TM6 is a cutting-edge kitchen appliance that combines multiple functions in one device, allowing you to chop, mix, blend, sauté, steam, and more, all while offering guided cooking through a high-resolution touchscreen.

How does Guided Cooking work?
Guided Cooking on the TM6 provides step-by-step instructions on the touchscreen through Cookidoo® app (membership required). Simply follow along as the TM6 through the entire cooking process, adjusting time, temperature, and speed automatically.

Can I access recipes on the TM6?
Yes, the TM6 is Wi-Fi-enabled and can connect to the Cookidoo® platform, giving you access to an extensive recipe library of over 80,000 dishes from around the world.

What can the TM6 replace in my kitchen?
The TM6 can replace numerous kitchen appliances such as blender, food processor, bread maker, rice cooker, and more, streamlining your kitchen and saving you counter space.

Is the TM6 easy to clean? 
Absolutely. The TM6's components are dishwasher-safe, and its intuitive design makes disassembly and cleaning a straightforward process.

How does the TM6 ensure cooking accuracy? 
The TM6's precision control allows you to adjust cooking time, temperature, and speed, ensuring accurate and consistent results. Its intelligent automation adapts to each step of the recipe.

Is the TM6 safe to use? 
Yes, the TM6 incorporates safety features such as overheat protection and a secure locking system to ensure your cooking experience is safe and worry-free.

Can I create my own recipes on the TM6? 
Absolutely. The TM6 allows you to create and save your own recipes, tailoring your cooking to your tastes and preferences.

What's the capacity of the TM6's mixing bowl? 
The TM6's mixing bowl has a generous capacity of 2.2 liters, accommodating both small and large meals.

Where can I find support and assistance for the TM6? 
You can find support through Thermomix's Customer Service.

What is the Welcome Service? The best experiences begin with a
warm welcome, and your Thermomix is no exception. When you purchase your Thermomix®,
a Thermomix® Independent Consultant will provide a comprehensive introduction to the TM6®, a tour of all the features and functions, and even cook your first meal with you.

What are my warranty options? Every new TM6 purchase includes a 2 year limited manufacturer warranty and includes the option to extend the warranty for 1, 2 or 3 additional years through Thermomix Care by Extend.

What is Thermomix Care by Extend? Our special protection plans begin as soon as the manufacturer's limited warranty expires, and lasts for the number of years you select (1yr, 2yr, or 3yr). Enjoy peace of mind knowing your Thermomix® is covered. Find more information here.